Refund and Returns Policy

We aim to provide valuable coaching services and digital products. However, due to the nature of our services, refunds are handled as follows:

1. Coaching Sessions

• No refunds will be issued for completed 1:1 coaching sessions.

• If you cancel at least 24 hours in advance, you may reschedule without penalty.

• Missed appointments without notice will not be refunded or rescheduled.

2. Digital Products (eBooks, Courses, etc.)

• Due to the downloadable nature of digital products, all sales are final.

• If you experience a technical issue (e.g., download failure), please contact us within 7 days for assistance.

3. Group Programs or Workshops

• Refunds may be granted up to 7 days before the program begins, minus any processing fees.

• After that time, no refunds will be provided, but you may request credit for future use.

4. How to Request a Refund (If Eligible)

Email info@coachshaban.com with:

• Your full name

• Date of purchase/session

• Reason for the request

We will review your request and respond within 5 business days.